At CDG, we harness the transformative power of Intelligent Process Automation (IPA) to redefine the boundaries of business efficiency, innovation, and customer engagement. Our set of IPA services integrates the latest in Robotic Process Automation (RPA), machine learning, smart workflows, natural language generation (NLG), and cognitive agents, tailored to elevate your business processes and propel your organisation into the future. 

Our IPA Services

1. Strategic IPA Consulting

  • IPA Strategy and Roadmap Development: Align IPA initiatives with your business strategy to drive operational excellence and competitive advantage.
  • Process Identification and Prioritisation: Identify and prioritise key business processes and customer journeys for IPA transformation based on potential impact and feasibility.

2. Technology Implementation & Integration

  • RPA Solutions: Automate routine, replicable tasks to enhance productivity and free up human talent for higher-value work.
  • Machine Learning and Analytics: Leverage algorithms to uncover insights, automate decision-making, and continually optimise processes.
  • Smart Workflow Design: Integrate tasks across human and digital workers, managing handoffs and optimising process efficiency in real-time.
  • NLG and Cognitive Agents: Enhance customer and employee interactions with AI-Driven communication tools, improving engagement and support.

3. Transformative and Change Management

  • Minimum Viable Product (MVP) Development: Quickly launch and iterate on IPA solutions, starting with high-impact areas for rapid value realisation.
  • Centre of Excellence (CoE) Establishment: Build and govern a centralised IPA CoE to drive adoption, standardisation, and continuous improvement across your organisation.
  • Change Management and Communications: Ensure successful adoption and cultural alignment through strategic change management practices and effective communication.

Why Choose CDG for IPA?

  • Rapid Value Delivery: Our approach focuses on delivering tangible benefits quickly, with IPA solutions capable of transforming operations and generating value within weeks.
  • Holistic Integration: Unlike other automation efforts, our services are designed to leverage the full power of IPA’s core technologies, ensuring comprehensive process optimisation and innovation.
  • Customised Solutions: We understand that each business is unique. Our services re tailored to meet your specific needs, challenges, and goals, ensuring optimal outcomes.
  • Expertise and Experiences: Our team of IPA experts brings a deep understanding and hands-on experience in driving successful digital transformations across various industries.
  • Future-Ready Focus: With OPL Global, your business is not just optimised for today but prepared for the future, leveraging continuous innovation in IPA technologies to stay ahead of the curve.